Terms & Conditions

Terms and Conditions
Introduction
Welcome to Confection Obsession! These Terms and Conditions govern your use of our website located at www.confectionobsession.net and the purchase of our candy products. By accessing our website and/or purchasing our products, you agree to be bound by these terms. Please read them carefully.
1. General Information
Business Name: Confection Obsession
ABN: 42 929 840 097
Address: Townsville
Email: admin@confectionobsession.net
Phone: 0429910855
2. Use of the Website
By accessing our website, you warrant that you are at least 18 years old or visiting under the supervision of a parent or guardian. You agree to use our website for lawful purposes only.
3. Products and Services
3.1 Product Information
We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the accuracy or completeness of any information, including product descriptions, pricing, and availability.
3.2 Pricing
All prices are listed in Australian Dollars (AUD) and are inclusive of GST unless stated otherwise. Prices are subject to change without notice.
3.3 Orders
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
4. Payment
We accept [list of payment methods, e.g., credit cards, PayPal, etc.]. Payment must be received in full before we will dispatch your order.
5. Shipping and Delivery
5.1 Shipping
We ship our products within Australia. Shipping costs will be calculated at checkout and added to your order total.
5.2 Delivery
We aim to dispatch orders within [number] business days. Delivery times may vary depending on your location. We are not responsible for delays caused by third-party delivery services.
6. Returns and Refunds
6.1 Returns
Due to the perishable nature of our products, we do not accept returns unless the product is defective or damaged upon arrival.
6.2 Refunds
If you receive a defective or damaged product, please contact us within 14 days of receipt. We will arrange for a replacement or refund at our discretion.
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Confection Obsession and is protected by Australian and international copyright laws. You may not use any content without our express written permission.
8. Limitation of Liability
To the extent permitted by law, Confection Obsession will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of our website or products.
9. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal data.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts of Australia.
11. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services constitutes acceptance of any changes.

Events and Markets:
If you approach us (in person or online) to attend your event, you are initiating an agreement with US. If you have us attend, you agree to this. This means you are bound by our terms and conditions as well as us being bound by yours even if we still have to apply or register.
In the case that an event is cancelled or we are told we cannot attend without good reason and a reasonable time frame, you may be responsible for paying cost price - including wages - of the production of any stock made for your event.
In the case that we have turned down, cancelled, or not booked other events because yours was booked in, you may be responsible for paying FULL RETAIL PRICE of ALL stock set aside for your event.

Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Business Name: Confection Obsession
ABN: 42 929 840 097
Address: Townsville
Email: admin@confectionobsession.net
Phone: 0429910855
By using our website and purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Effective Date: 16/06/2024